toolbox Support

Catalog your tools. Lend them to neighbours nearby.

Need a hand, have a question, or found a bug? Email david@enigmastudio.app and we will get back to you.

Common questions

How do I delete my account?

Open the Profile tab and tap Delete account at the bottom. This permanently erases your account and everything tied to it: your tools, photos, lending history, friends, households, and profile. It cannot be undone.

How does lending protect my location?

Neighbours only ever see your lendable tools by an approximate distance band (for example "under 1 km away"), never your exact location or address. A specific pickup spot is revealed only after you agree to a particular borrow, and only to that one person. Full detail is in the privacy policy.

Why is the Discover feed empty?

Discover shows lendable tools listed by other nearby people using toolbox. If there are not any neighbours on toolbox near you yet, it will look sparse. The catalog half of the app works on its own from day one, with no neighbours required.

How do I turn off location or notifications?

Open iOS Settings → toolbox and adjust Location or Notifications there. Turning off location stops the nearby-lending features but does not affect your private catalog.

Privacy

Read the full toolbox privacy policy.

Contact

david@enigmastudio.app

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